REASON is an expert system software that guides you to uncover the root causes of your operations problems, enables you to manage and track your corrective action plans and communicates the lessons learned from your problem solving activities.

Integrated Root Cause Analysis:

• Expert system guides your investigation step-by-step
• Checks for accuracy and completeness at each step
• Flexible input: drag/drop, grow point, dialog box
• Challenges your thinking to avoid assumptions and errors
• Idea Generator feature for when you are stumped
• Parking Lot feature to hold information and ideas for later use in analysis
• Automatically generates a tree model in real time as you gather data
• Attaches notes, photos, graphics, etc. to data factors in the model
• Writes your case narrative automatically
• Conducts your analysis automatically
• Compares decision options for benefit and cost-effectiveness
• Generates customized documentation

Integrated Corrective Action Tracking:

• Assign responsibility
• Write Corrective Action Plan
• Schedule due dates
• Email notification, alerts, reminders
• Document verification and follow ups
• Generate status reports

Integrated Lessons Learned:

• Automatically communicates knowledge learned to targeted persons
• Targets information to the needs and interests of individuals
• Provides advanced search and report capabilities
• Provides knowledge resource for access by personnel

 

The First Step ... and Last Word in Root Cause Analysis