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Operations Improvement, Maintenance, Reliability, Compliance, Quality, Safety

The REASON ® Root Cause Analysis Training provides operations personnel with the skills to break down an operations problem into its essential parts, quickly model the systems formed by those parts, and analyze the model to identify root causes and best solutions . It is a two-day workshop designed to provide the broad range of skills necessary to conduct professional level root cause analysis. Students learn root cause methodology and software application, with emphasis upon the causal building block patterns recently discovered by DSI researchers. Facilitation skills are taught in classroom role-playing activities on real world cases. Skills are practiced in coordinating, modeling and validating data and assimilating them into a cohesive data resource for computer analysis. Students gain valuable skills in using the REASON computer software analysis tools . This is not another subjective, soft-skill approach that relies for its results upon cause lists, personal opinions, or group voting. Instead, REASON training teaches a skill that can be applied to any operations problem, big or small, to produce accurate, verifiable, and measurable solutions. The training is a two-day structured, classroom-training course designed for operations quality personnel, process professionals, reliability engineers, industrial and maintenance engineers, safety personnel, and IT professionals. The training equips attendees with the advanced skills to produce objective, concise, accurate, and consistent results required in critical event, oversight, and operations improvement analyses.

REASON ® Training:

1. Provides a standard operating procedure to identify and record the direct, contributing, and root causes of occurrences and counter-quality conditions. Attendees learn a logic based, standard inquiry process that gets to the heart of equipment breakdowns, missed schedules, accidents, design errors, excessive demands upon systems, delays, human errors . . . all of the things that negatively impact your organization.
2. Provides an objective and structured methodology to model, validate, record, and communicate the cause and effect relationships that are producing problems in the operations of your organization. This is a practical and no nonsense approach that works in the trenches on real operations problems, big and small. Students learn to facilitate an investigation in a group setting .The practical application exercises keep the investigation moving, and on track.
3. Provides instruction and practical application of the REASON Software to solve operations problems. Students learn how to gather and validate data, generate and present analyses, develop action plans, and produce event models, graphs, executive reports, and recommendations
4. Instruction System

The overall goals for each student:

• Learn, understand, and apply the REASON software to identify, model, and analyze root causes, contributing causes, and direct causes of operations problems.

• Learn, understand, and apply the REASON principles of organizational control. Learn how to design into your operation’s programs, policies, and procedures the sustaining controls that produce process improvement. Learn how to audit your existing policies to improve controls.

Classroom Performance Goals

A. Learn and apply the REASON software to individual and group problem solving activities, as demonstrated by the ability to produce accurate causal factor sets from classroom exercise materials.

B. To produce an accurate REASON Analytical Model graphically depicting the causal process, including direct and root causes. This will be demonstrated by the creation of an analytical model of unwanted occurrences that have passed the application of the necessary and sufficient logic test for accuracy.

C. Produce accurate and professional decision support documents and reports in order to identify the most efficient and cost-effective prevention options and action plans, as demonstrated by the ability to generate and explain a REASON Event Model.

Technology Transfer

REASON ® training introduces conceptual and behavioral classroom goals that produce solid skills that are directly and immediately transferable to professional analysis and reporting responsibilities. Problems are identified and defined. An objective system for identifying direct causes and root causes is provided. An objective method for determining best control options is provided. An action planning method for determining appropriate action steps is provided. An objective methodology for verifying accuracy and completeness of data is provided. A system of validating the process from investigation through action planning is provided. An objective, “proactive” method to audit policies for control effectiveness is provided

The REASON Root Cause Analysis training is a broad mix of dynamic teaching techniques:

• Group and individual analysis projects provide interactive sharing and reinforcement.
• Presentation Projects. Participants divide into teams and present analysis results.
• Written classroom exercise worksheets practice and test participants on concepts.
• Computerized Gaming. Class divides into teams to compete in an entertaining computerized board game that practices the participants in analytical skills.
• Role-Playing. Participants practice facilitating the class.
• The class builds logic models using the REASON ® Software.
• Interactive dialogue, lecture and group discussion on key concepts, concerns, and issues.

Check current REASON Training Center schedule

Check current WebCast Training schedule